Check our Frequently Asked Questions (FAQ) page and help documents.
Most likely your question or problem is already answered there.

If it is not, or if you just need more help, then email us at .
Please provide the following information while you email us:

  • Your name
  • Your serial number (if you're a registered user)
  • Name of product and version (it's shown in "About" dialog)
  • Computer information: (CPU type and speed, installed memory, windows version)
  • Precise description of the problem

If you have any advice or good ideas for our software or website, please inform us at
We'd love to hear it from you! It's with your help that we can do better.